I found Luviacure via google search. I initially spoke to someone back in 2021 about wanting to travel to Turkey for a Rhinoplasty. They was very good on delivering information as well as reassuring and taking your feelings to account. Unfortunately due to personal circumstances i was not able to travel within the year and therefore lost my deposit. I was aware the year rule therfore knew it was my issue for not making the move. In 2023 John got in touch with me from Luviacure and was very understanding that i was still showing my loyalty wanting to return to have a rhinoplasty with Luviacure. I therefore knew Luviacure was right place to carry on this dream as it was UK based and a registered company and i did not know any other place that would offer this. The last week of November 2024 i travelled with my 3 year old daughter and 50 year old Brother lol. They really understood and took my feelings in to account that i was a single mum and needed childcare support so they booked us a room with my daughter who got her own bed. The hotel service at CityLoft 81 was 10/10 the staff was fantastic everytime i rung reception they arrived within minutes and gave me ice and gloves this is much needed for your eyes and this hotel was excellent with providing this service during my post op. Regardless of the language barrier they just knew room 135 needed ICE lol. The VIP transfers were on time and excellent so convinient and vital for your pre and post operative care needs. It was stress free service as everything is arranged by the Turkey based allocated agent. Speaking about the Turkey based agent. Ulas was fanatstic super helpful and supportive he was doing all the translation side of it with the surgeons communicating with me on whatsapp for all the transfers and follow up appointment, hes even been able to give me answers from the surgeon when i’ve travelled back to England.
Furthermore I want to speak of the excellent 10/10 compassionate care delivered my the staff nurses at Medicana Hospital. I am Registered Nurse worked over a decade and i was amazed how excellent and 5 star the care is in Turkey regardless it being a private hospital or not the care delivery was fantastic. Thank you to all the team who looked after me there. Finally my Surgeon Dr Can Ilker. Thank you so much for your reassurance and meeting my needs.I am very happy with my Rhinoplasty results post 21 days. The pain for the surgery last no more than 2 days only when the medication was due otherwise i was able to enjoy my stay in Istanbul and care for my 3 year old daughter as normal which i would have not imagined. The only thing i will have to recommend and feedback to Luviacure is to ensure patients are staying long as 7 nights or longer if desired regardless of complications or not. This is only because i was informed to book 5 nights taking in consideration my history to note that i had no medical issues. Unfortunately my nose did have bone fracture which was healing and diviated septum as well as ?inverted cartilage to my nose sill. I was not surprised as this has occurred due domestic violence. So please inform clients to stay longer as i was happy to book new flights and hotel however other people may not be happy to do so and it might affect your future reviews. Overall i am very pleased with the service and already have reffered a client on my day back to John (Can) from Luviacure and have another 3 people who are intrested. Thank you for your time and patience with excellent communication and fast phone responses. 10/10 :-)

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Date of experience: November 28, 2024